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Privacy Policy

The protection of your personal data is an important concern for us. In this privacy policy, we inform you about which personal data is processed when visiting this website and for what purposes this occurs. This privacy policy is based on the revised Swiss Data Protection Act (FADP / nDSG).

1. Controller / Responsible Entity

Verantwortlich für die Datenbearbeitung auf dieser Website ist:

my doctor with heart
Dr. Agata Makowska-Schwarz
Pfingstweidstrasse 10
CH-8005 Zürich

Phone 076 653 75 36
agata.makowska-schwarz_at_hin.ch

2. General Information on Data Processing

This website serves both informational purposes and online appointment booking. In addition to purely informational content, an external appointment booking system is embedded directly into this website.

When calling up the website, certain data may be processed for technical reasons in order to ensure the operation, security, and stability of the website.

3. Hosting and Server Log Files

The website is hosted by the following provider:

BlueMouse GmbH
Täfernstrasse 26
5405 Baden-Dättwil
Schweiz

As part of hosting, technical access data (server log files) may be processed, including in particular:

  • IP address
  • Date and time of access
  • Accessed pages or files
  • Browser used, operating system, and device characteristics
  • Referrer URL (if applicable)
  • Status messages and error codes

This data is required to ensure the technical operation and security of the website. An evaluation for marketing purposes or combination with other data does not take place.

To our knowledge, data processing takes place in Switzerland. No disclosure abroad occurs as part of hosting.

4. Google Web Fonts

This website uses Google Web Fonts for uniform font representation. The Web Fonts are integrated locally on the server. As a result, no connection to Google servers is established when loading the website, and no personal data, in particular no IP addresses, are transmitted to Google.

5. In die Website eingebettetes Terminbuchungssystem (OneDoc)

An external online appointment booking system is directly embedded on this website. Appointment booking is conducted via:

OneDoc SA
Chemin des Mines 15 bis
CH-1202 Genève
Schweiz

By embedding the appointment booking system, a connection to OneDoc's servers is established when calling up the respective pages. Personal data may be transmitted directly to OneDoc.

In the context of appointment booking, the following personal data in particular may be processed:

  • First and last name
  • Contact details (e.g., email address, phone number)
  • Appointment-related information
  • Further details, including health-related data, provided voluntarily

The processing of this data takes place exclusively under the responsibility of OneDoc SA. OneDoc does not act as a data processor for the Makowska-Schwarz medical practice, but as an independent data controller under data protection law.
Further information on data processing by OneDoc can be found in OneDoc's privacy policy: https://privacy.onedoc.ch/de

6. Cookies and Tracking Technologies

This website does not use cookies, nor does it use tracking or analysis tools for marketing or statistical purposes. The embedded appointment booking system from OneDoc may use its own technically necessary cookies or comparable technologies. For details, please refer to OneDoc's privacy policy.

7. Disclosure of Data to Third Parties

As a rule, personal data is not disclosed by us to third parties. Exceptions include:

  • Technically necessary data processing by the hosting provider (see Section 3)
  • Data processing by OneDoc SA within the scope of embedded online appointment booking (see Section 5)

8. Retention Period

Technical access data (server log files) are stored only as long as necessary for the secure and stable operation of the website, and are subsequently deleted or anonymized, provided no statutory retention obligations apply.

9. Your Rights

According to the revised Swiss Data Protection Act, you have in particular the right to access personal data concerning you, the right to rectification of inaccurate data, and – provided no statutory retention obligations conflict – the right to erasure.
For concerns related to data processing by OneDoc, please contact OneDoc SA directly. For all other privacy-related inquiries, you may contact the responsible entity listed under Section 1.

No automated individual decision-making is carried out via this website.

10. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy at any time, in particular in the event of changes to legal requirements or technical developments of the website.

Status: January 2026